www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 4219581099
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is stable and strong. If you still don't receive an OTP, you can try again by clicking "send OTP" and wait for the designated time. If the problem persists, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email, and we will assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw the earnings from gaming activities, and not the bonus amount collected. This means you can access your winnings, but not any bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This can cause some variation in overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and are non-withdrawable. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Our platform is designed for seamless navigation, ensuring that you can easily find and play your favorite games. We prioritize security and convenience, offering a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. Our team of friendly support specialists is available 24/7 to assist you with any questions or issues you may encounter, making it easy to get the help you need when you need it. We understand the importance of a hassle-free and secure gaming experience, which is why we have implemented multiple layers of protection to ensure the integrity of your transactions and personal data. Our platform is regularly updated to ensure compliance with the latest security standards, and our team is always on the lookout for potential threats to prevent any unauthorized access to your account. In addition to our commitment to security, we also prioritize the convenience of our players. We offer a range of deposit and withdrawal methods to cater to different preferences and needs, ensuring that you can easily fund your account and withdraw your winnings. Our team is always available to assist with any questions or issues you may have regarding deposits and withdrawals, making it easy to get started and play your favorite games. At our platform, customer satisfaction is our top priority, and we strive to provide an exceptional gaming experience that meets your unique needs and preferences. Our team of support specialists is dedicated to providing prompt and effective assistance, ensuring that any issues you may encounter are resolved quickly and efficiently. Whether you have a question about a game, need help with a deposit or withdrawal, or simply want to provide feedback, our support team is always here to help.
Our user-friendly platform ensures a seamless navigation experience, allowing you to easily explore and take advantage of our vast array of offers. Security is our top priority, and we utilize cutting-edge encryption technology to safeguard your personal and financial information. We offer a range of fast and secure deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, to ensure that your transactions are smooth and hassle-free.